Privacy Policy

Last Updated: June 4, 2026

Fireplace Pro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or utilize our service network.

Information We Collect

We collect information that you voluntarily provide when requesting a quote, scheduling a service, or contacting us directly. This information may include:

  • Name
  • Phone Number
  • Email Address
  • Service Address and Zip Code
  • Details regarding your fireplace or heating system issue

How We Use and Share Your Information

We use the information we collect to coordinate, schedule, and facilitate fireplace repair, inspection, and maintenance services.

Service Delivery & Partners

Fireplace Pro operates a nationwide marketing, consumer referral, and dispatch network. To fulfill your service request, we may share your contact and service details with trusted independent third-party service providers and technicians in your area who perform the requested services. By submitting your information, you consent to this sharing for the purpose of completing your service request.

We do not sell, rent, or trade your personal information to unrelated third parties for marketing purposes.

Cookies and Tracking Technologies

We may use cookies, web beacons, analytics tools, and similar technologies to analyze website traffic, improve user experience, measure advertising performance, and optimize our services. You may disable cookies through your browser settings, although some website functionality may be affected.

Communications and SMS Consent

By providing your phone number and email address, you agree to receive service-related communications regarding appointments, estimates, quotes, and customer support. You may opt out of marketing communications at any time by following the instructions provided in the communication.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

Contact

If you have questions about this Privacy Policy or would like to request access to or deletion of your personal information, please contact us: